Insurance, healthcare, and wellness

Work-life balance

Community and engagement

Learning and development

Childcare support

Exciting work with lots of perks

Pursue an exciting opportunity at ACKO by sending in your resume! We will keep you in the loop about new job openings that match your skills, and give you a heads-up if you're a strong fit for any of our available positions!

Join our team

#Life-at-acko

<div style=""><br></div><ul>  <li style="">Collaborate with business teams and line managers and act as a trusted advisor on all people &nbsp;related topics and best practices to create initiatives that promote a positive workplace culture.</li>  <li style="">Design and Implement Talent management frameworks to enable &nbsp;positive impact on business performance.</li>  <li style="">Understand &nbsp;employee needs and enhance the employee experience in collaboration with CoE functions.</li>  <li style="">Create and deploy innovative HR solutions that improve engagement and performance.</li>  <li style="">Work with lead HRBP and Talent Management to establish career development paths and performance enhancement programs.</li>  <li style="">Conduct data-driven analysis. Analyze workforce trends and metrics to identify areas for improvement. Leverage data to assess the effectiveness of HR initiatives and make informed recommendations.</li>  <li style="">Facilitate employee engagement program in the business and central function..</li>  <li style="">Implement engagement surveys and analyze results to drive improvements. Drive improvement areas along with the employee champion group.</li>  <li style="">Act as a resource for employees addressing their concerns and facilitating problem-solving.</li></ul>

Bengaluru Office

Manager - HRBP

<div style=""><b style="font-weight: 700">What you will do:</b></div><ul>  <li style="">Manage and execute end-to-end HR operational activities including employee onboarding, offboarding, payroll processing, benefits administration, and HR data management.</li>  <li style="">Utilize HRIS (Human Resources Information System) and other HR technology platforms to maintain accurate employee records, generate reports, and streamline HR processes.</li>  <li style="">Serve as a subject matter expert on HR systems and tools, providing training and support to HR team members and employees.</li>  <li style="">Ensure compliance with employment laws and regulations in all HR practices and operations.</li>  <li style="">Implement and optimize HR automation solutions to improve efficiency and accuracy in HR processes.</li>  <li style="">Managing the administration of payroll processing &nbsp;and benefits programs, including salary reviews, bonuses, and other incentives to ensure accuracy and timeliness.</li></ul><div style=""><b style="font-weight: 700">What are we looking for:</b></div><ul>  <li style="">4+ years of progressive HR Operations experience with Bachelor’s degree in Human Resources Management, Business Administration, or related field.</li>  <li style="">Proven experience as an HR Operations Specialist or similar role, with a strong understanding of HR practices and procedures.</li>  <li style="">Excellent communication and interpersonal skills, with the ability to handle sensitive information professionally.</li></ul>

Manager - HR Operations

<div style=""><b style="font-weight: 700">What you will do:</b></div><ul>  <li style="">Oversee People Operations Responsible for managing day-to-day operations, ensuring alignment with organizational policies and compliance regulations.</li>  <li style="">HR Technology Management Implement and manage HR technology systems to enhance operational efficiency and employee experience.</li>  <li style="">Evaluate and recommend suitable HR tech solutions to support various People functions.</li>  <li style="">Train People function as team members and end-users on new technology solutions and processes.</li>  <li style="">Process Excellence Drive continuous improvement in HR processes to optimize service delivery and enhance efficiency.</li>  <li style="">Identify areas for process improvement and champion the implementation of best practices.</li>  <li style="">Conduct regular audits and metrics analysis to track operational performance.</li>  <li style="">Compliance Management Ensure adherence to all local, state, and central regulations</li>  <li style="">Be the point of contact for both internal and external audit teams for people process</li>  <li style="">Hire to Retire Process Management Oversee the full employee lifecycle from onboarding to exit, ensuring a smooth transition at each stage.</li>  <li style="">Stakeholder Engagement Serve as a main point of contact for employees and management regarding HR services.</li>  <li style="">Foster positive relationships with all stakeholders to enhance HR service delivery.</li>  <li style="">Team Leadership Lead and mentor a team of HR professionals to achieve functional goals</li>  <li style="">Encourage professional development and continuous learning within the team.</li></ul><div style=""><b style="font-weight: 700">What are we looking for:</b></div><ul>  <li style="">Accomplished HR Operations leader with 7 plus years of experience, adept at managing mid scale operations and navigating complexity.</li>  <li style="">Passionate about HR technology and proven experience in scaling processes and practices using tech</li>  <li style="">Thrives in challenging environments, driving strategic thinking, fostering change, and inspiring teams to execute ambitious goals</li>  <li style="">Skilled in HR automation, and adeptly managing multiple priorities under tight deadlines to consistently deliver successful outcomes for the business.</li></ul>

DGM - People Operations

<div style=""><b style="font-weight: 700">Position Overview:</b></div><div style="">We are seeking a highly qualified Governance, Risk, and Compliance (GRC) Specialist with a minimum of 6 years of experience in the insurance industry. The ideal candidate will possess strong technical skills, extensive expertise in GRC frameworks, proficiency in relevant tools and technologies, and certifications such as CISM (Certified Information Security Manager) or an equivalent certification (e.g., CRISC, ISO 27001 LA/LI). Additionally, knowledge of ISO 27001 standards, IRDAI (Insurance Regulatory and Development Authority of India) cyber security guidelines, SOC (Service Organization Control) reports, and PCI DSS (Payment Card Industry Data Security Standard) are essential for this role. Experience in internal auditing is also critical. This position requires a strategic thinker who can effectively manage risks, enhance governance structures, and streamline compliance processes within our organization</div><div style=""><b style="font-weight: 700">Key Responsibilities:</b></div><ul>  <li style="">Develop and implement comprehensive GRC frameworks, policies, and procedures tailored to the insurance sector.</li>  <li style="">Utilize GRC software/tools (e.g., RSA Archer, MetricStream, etc.) effectively to streamline compliance processes and enhance monitoring capabilities.</li>  <li style="">Conduct regular risk assessments and audits to identify vulnerabilities, non-compliance issues, and areas for improvement.</li>  <li style="">Collaborate with cross-functional teams to enhance governance practices and risk management strategies.</li>  <li style="">Stay abreast of regulatory changes and industry trends to ensure compliance and mitigate risks effectively.</li>  <li style="">Provide guidance and training to employees on compliance matters, fostering a culture of awareness and adherence.</li>  <li style="">Lead investigations into compliance breaches or incidents, ensuring timely resolution and preventive measures.</li>  <li style="">Prepare detailed reports and presentations for senior management and regulatory bodies regarding compliance activities and findings.</li>  <li style="">Utilize internal audit skills to assess the effectiveness of internal controls and recommend enhancements as needed.</li>  <li style="">Act as a subject matter expert on GRC issues, providing advice and support to stakeholders across the organization.</li></ul><div style=""><b style="font-weight: 700">Qualifications:</b></div><ul>  <li style="">Bachelor’s degree in Computer Science, Risk Management, Information Systems, or a related field; Master’s degree preferred.</li>  <li style="">Minimum of 6 years of progressive experience in governance, risk management, and compliance within the insurance industry is preferred.</li>  <li style="">Strong technical skills with proficiency in GRC software/tools (e.g., RSA Archer, MetricStream, etc.), data analytics, and information security principles.</li>  <li style="">Hold certifications such as CISM (Certified Information Security Manager) or an equivalent certification (e.g., CRISC, ISO 27001 LA/LI).</li>  <li style="">Knowledge of ISO 27001 standards, SOC reports, PCI DSS, and familiarity with IRDAI cyber security guidelines.</li>  <li style="">Experience in conducting internal audits and assessments of internal controls.</li>  <li style="">Extensive knowledge of regulatory frameworks such as GDPR, HIPAA, SOX, and industry-specific regulations.</li>  <li style="">Proven track record of successfully developing and implementing GRC strategies and initiatives.</li>  <li style="">Exceptional analytical and problem-solving abilities, with a keen attention to detail.</li>  <li style="">Excellent communication and interpersonal skills, with the ability to interact effectively with diverse stakeholders.</li>  <li style="">Strong project management skills, capable of managing multiple priorities and deadlines effectively.</li></ul>

Manager GRC

<div style=""><b style="font-weight: 700">What you will do:</b></div><ul>  <li style=""><b style="font-weight: 700">Strategic Partnership</b> Collaborate with business leaders to align HR strategies with business goals.</li>  <li style="">Understand the nuances of the business to provide tailored HR support.</li>  <li style="">Act as an advisor on HR policies and practices, ensuring alignment with Acko’s culture.</li>  <li style=""><b style="font-weight: 700">Talent Management</b> Drive talent acquisition, development, and retention initiatives.</li>  <li style="">Implement <b style="font-weight: 700">performance evaluation frameworks </b>that promote growth and accountability.</li>  <li style="">Facilitate <b style="font-weight: 700">succession planning</b> processes for critical roles and leadership to ensure continuity.</li>  <li style=""><b style="font-weight: 700">Culture Building-</b> Foster a positive and inclusive work environment that reflects Acko’s values.</li>  <li style="">Provide counseling and support to employees and managers on performance issues.</li>  <li style="">Partner with the &nbsp;learning function on value added programs in creating meaningful learning journeys. Monitor and evaluate learning effectiveness to ensure alignment with organizational goals.</li>  <li style=""><b style="font-weight: 700">Data-Driven Decision Making</b> Utilize HR metrics and analytics to inform initiatives and measure success. Provide insights and recommendations based on data trends to support strategic objectives.</li>  <li style="">Track key performance indicators related to talent management and employee engagement.</li>  <li style=""><b style="font-weight: 700">Change Management</b> Support organizational change initiatives and manage associated people impacts. Act as a change agent by communicating changes effectively across teams. Provide support to facilitate smooth transitions during times of change.</li>  <li style="">Partner with CoE functions in design and implementation of different people practices.</li>  <li style="">Develop design approaches and people strategies to enhance employee experience and satisfaction.</li></ul><div style=""><b style="font-weight: 700">What are we looking for:</b></div><ul>  <li style="">Accomplished HR leader with over 8+ years of experience who is adept at managing large-scale operations and navigating complexity.</li>  <li style="">Strong reputation for establishing top-tier organizations known for excellence in HR practices.</li>  <li style="">Demonstrates robust business acumen, effectively aligning HR strategies with overall business goals.</li>  <li style="">Thrives in challenging environments, driving strategic thinking, fostering change, and inspiring teams to execute ambitious goals.</li>  <li style="">Proven track record of advising executives and influencing critical decision-making.</li>  <li style="">Skilled in developing HR team members, implementing succession plans, and adeptly managing multiple priorities under tight deadlines to consistently deliver successful outcomes for the business.</li></ul><div style=""><br></div><div style=""><br></div><div style=""><br></div>

 Associate Director - HRBP

<div style=""><b style="font-weight: 700">What You Will Do</b></div><ul>  <li style="">Develop actuarial models for liability valuation, ALM, capital projections, reserve risk measurement, reinsurance management, etc.</li>  <li style="">Manage activities such as policyholders’ liability valuation, capital management, regulatory actuarial submissions, actuarial Board submissions and reinsurance management.</li>  <li style="">Coordinate with other function heads such as Finance, Claims, Underwriting, etc. to streamline the regular operations</li>  <li style="">Coordinate with Product, Technology and Analytics teams to build automated data structures and reports for corporate actuarial models</li>  <li style="">Conduct solvency projections and raise capital requirement calls</li>  <li style="">Reserving for different lines of business, analyzing the performance of various LOBs, ensuring reserve adequacy, calculating margin for adverse deviations, etc.</li>  <li style="">Manage and develop a team of 3-4 members.</li></ul><div style=""><b style="font-weight: 700">Who we are looking for</b></div><ul>  <li style="">A detail-oriented part-qualified Actuary experienced in managing reserving processes, building and managing actuarial models</li>  <li style="">4-6 years of experience in &nbsp;reserving for insurance, consulting or reinsurance firms</li>  <li style="">Sharp analytical mind, someone who enjoys thinking on their feet and devising innovative solutions to complex problems</li>  <li style="">Keen attention to detail</li>  <li style="">Great stakeholder management skills (both internal and external)</li>  <li style="">Above-average educational background</li></ul>

Senior Manager - Reserving

<div style=""><br></div><div style=""><b style="font-weight: 700">Advertisment Regulatory Compliances</b></div><ul>  <li style="">Reviewing of advertisement and giving necessary approvals of advertisement material and marketing collateral as per IRDAI Regulations &amp; ASCI Guidelines.</li>  <li style="">Filing of all the released advertisements on the BAP Portal within the prescribed timeline.</li>  <li style="">Maintaining advertisement register and records for Audit purposes.</li>  <li style="">Review all customer communication within the regulatory framework.</li>  <li style="">Ensure timely and qualitative filing of responses on IRDAI observations.</li>  <li style="">Conducting quarterly training to the Marketing team on Advertisement laws for building a compliance driven culture in the organization.</li>  <li style="">Reviewing and updating the advertisement SOP and Checklist</li>  <li style="">Provide advisory on queries from the Marketing team.</li>  <li style="">Build relationships with internal stakeholders.</li></ul><div style=""><b style="font-weight: 700">Regulatory Filings</b></div><ul>  <li style="">Assisting the Reporting Manager in timely filing of regulatroy returns&nbsp;</li>  <li style="">Coordination with other departments</li>  <li style="">Liasioning with IRDAI</li></ul><div style=""><b style="font-weight: 700">Regulatory Inspection</b></div><ul>  <li style="">Ensure readiness of the Company from a regulatory perspective for inspections (including carrying out mock inspections, data readiness, logistical co-ordination, communication with the SPOCs with daily updates.</li>  <li style="">Ensure timely and qualitative filing of responses on IRDAI observations.</li></ul><div style=""><b style="font-weight: 700">Good to have :</b></div><ul>  <li style="">Good communication and drafting skills.</li>  <li style="">Self-motivated</li>  <li style="">Willing to work independently</li>  <li style="">Knowledge and experience in Insurance Laws</li></ul>

Assistant Manager - Compliance

<div style=""><br></div><div style=""><b style="font-weight: 700">Job Purpose:</b></div><ul>  <li style=""><b style="font-weight: 700">Insurance &amp; Regulatory Awareness: </b>Protects assets for a company or organisation, ensures compliance with internal procedures, and maintains knowledge of industry regulators.</li>  <li style=""><b style="font-weight: 700">Internal Audit Management: </b>Planning (develops &amp; manages) &amp; execution of the underwriting QA &amp; audit function by liaisoning with concerned stakeholders.</li>  <li style="">To develop audit guidelines &amp; parameters based on standard operating procedures, organization &amp; regulatory guidelines, internal checks &amp; controls, BI &amp; governance, risk controls &amp; other key objectives &amp; apply a thorough understanding of governance, risk, and control appropriate to the organization to ensure standarisation, consistency, efficiency, productivity &amp; attain high industry benchmarks.</li>  <li style=""><b style="font-weight: 700">Business Acumen: </b>Maintains expertise in the business environment, industry practices, and specific organizational factors of quality assurance &amp; underwriting audit end-to-end.</li>  <li style=""><b style="font-weight: 700">Improvement &amp; Innovation: </b>Embraces change and drives improvement and innovation, evaluates internal control and makes recommendations on how to improve, handhold, support, follow-up to implement improvements &amp; test post that for action adherence.</li>  <li style=""><b style="font-weight: 700">Proactive: </b>Makes recommendations proactively for the best ways for a company to avoid risk, fraud &amp; adhere to the processes, &amp; controls keeping in mind organizational expectations, business models, underwriting philosophy &amp; key control measurements.</li>  <li style="">Conduct comprehensive reviews and assessments of underwriting documentation for health insurance applications to ensure accuracy, completeness, and compliance with company policies and regulatory requirements.</li>  <li style="">Utilize medical expertise and knowledge to evaluate applicants' medical histories, laboratory results, and other relevant information to determine risk and eligibility for coverage.</li>  <li style="">Collaborate closely with underwriters, actuaries, and other stakeholders to identify opportunities for process improvement and implement strategies to enhance efficiency and accuracy in underwriting.</li>  <li style="">Develop and implement quality control procedures and protocols to uphold underwriting standards and minimize errors and discrepancies in the underwriting process.</li>  <li style="">Provide guidance and support to underwriting teams, offering medical insights and expertise to resolve complex cases and address underwriting-related inquiries and issues.</li>  <li style="">Stay abreast of industry trends, regulatory changes, and best practices in underwriting and risk management, ensuring compliance and driving continuous improvement in underwriting practices.</li>  <li style="">Assist in the training and development of underwriting staff, sharing medical knowledge and expertise to enhance the team's capabilities and performance.</li></ul><div style=""><b style="font-weight: 700">Skills and Expertise:</b></div><ul>  <li style="">Medical Degree (MBBS) or equivalent from an accredited institution.</li>  <li style="">Preferred working experience within the industry in Health underwriting department.</li>  <li style="">Good command of written and spoken English &amp; Hindi/Other regional languages.</li>  <li style="">Must be able to manage oneself, lead by example, be proactive &amp; work with little provision.</li>  <li style="">The Certified Internal Auditor certification &amp; similar credentials are preferred.</li>  <li style="">2 – 5 years work experience in health insurance underwriting, with a strong understanding of underwriting principles and practices.</li>  <li style="">Knowledge of medical terminology, diagnostic procedures, and treatment protocols.</li>  <li style="">Excellent analytical skills with the ability to interpret complex medical information and make informed underwriting decisions.</li>  <li style="">Proficiency in using underwriting software and databases, as well as Microsoft Office applications.</li>  <li style="">Exceptional attention to detail and organizational skills, with the ability to manage multiple tasks and priorities effectively.</li>  <li style="">Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and communicate complex medical information clearly and concisely.</li>  <li style="">Excellent audit report-writing skills backed with metrics, tolerances, deviations, &amp; samples that are time-tested.</li>  <li style="">The thoroughness of the insurance regulatory requirements.</li>  <li style="">Excellent documentation &amp; record keeping skills</li>  <li style="">Business acumen, organizational &amp; communication skills</li>  <li style="">Change management &amp; planning skills</li>  <li style="">Analytical thinker with strong conceptual and problem-solving skills</li>  <li style="">Strong creative/innovative skills (The ability to think out of the box)</li></ul>

Underwriting QA & Audit – Health

<div style=""><br></div><div style="">As an SEO Intern, you will assist in the implementation and execution of our search engine optimization (SEO) strategies. You will work closely with the SEO and content team to identify opportunities of organic growth through SEO friendly methods, and work on the overall improvement of traffic and rankings. As a part of it, you will assist the team in various on-page and offpage efforts.</div><div style=""><br></div><div style="">Responsibilities:</div><div style="">• Support the SEO team in the implementation of SEO strategies&lt; onpage and offpage &gt;</div><div style="">• Conduct keyword research and analysis to identify high-traffic and conversion keywords</div><div style="">• Assist in the creation and execution of link building campaigns</div><div style="">• Perform on-page optimization, including title tag and meta description optimization</div><div style="">• Analyze competitor websites and strategies to identify areas for improvement</div><div style="">• Monitor and report on key metrics such as organic traffic, rankings, and conversions</div><div style="">• Stay up to date with the latest industry trends and updates in search engine optimization</div><div style=""><br></div><div style="">Requirements:</div><div style="">• Understanding of search engine optimization (SEO) principles and practices</div><div style="">• Excellent analytical and problem-solving skills</div><div style="">• Proficiency in Google Sheets, Docs, excel.</div><div style="">• Ability to work independently and as part of a team</div><div style="">• Good written and verbal communication skills</div><div style=""><br></div>

Intern - SEO - Life

<div style="">We're on a mission to transform the way we serve our customers, focusing on what truly matters to them and reducing uncertainty in their lives. As a Product Designer, you'll play a pivotal role in shaping our D2C experience, including various customer-facing products and our app experience.</div><div style="">We're seeking someone with experience in designing end-to-end D2C flows and collaborating with stakeholders across various disciplines. We're looking for individuals who are inherently curious, willing to experiment, and adept at fostering a respectful and collaborative environment.</div><div style=""><br></div><div style=""><b style="font-weight: 700">About the Design team</b></div><div style="">We’re a fast-paced, innovative team. We collaborate with product and business teams to seamlessly integrate their offerings into our product ecosystem, ensuring alignment with our principles and frameworks. We are friendly, approachable, data-driven, and value hypothesis-driven design over “shots in the dark.”</div><div style=""><br></div><div style=""><b style="font-weight: 700">In this role, you will:</b></div><ul>  <li style="">Deliver designs that are innovative, scalable, and thoroughly documented.</li>  <li style="">Drive design projects aligned with our OKRs by collaborating closely with strategy, product, business, and engineering teams.</li>  <li style="">Own design for products in their respective pods, from ideation and prototyping to user testing and final production, ensuring timely delivery.</li>  <li style="">Utilize data insights, including metrics and usability studies, to inform and refine design decisions.</li>  <li style="">Demonstrate a strong understanding of design patterns, best practices, and standards for both iOS and Android platforms.</li>  <li style="">Effectively communicate and collaborate with engineering teams to ensure seamless implementation of designs.</li></ul><div style=""><b style="font-weight: 700">What we’re looking for:</b></div><ol>  <li style="">Someone comfortable with deep diving into complex products and simplifying them.</li>  <li style="">A designer who can see the big picture while keeping a keen eye on details.</li>  <li style="">A designer excellent at influencing peers and leadership with strong storytelling and design rationale.</li>  <li style="">A Figma expert who can prototype quickly, with motion design in mind.</li>  <li style="">Someone with a good sense of humor is a plus.</li></ol><div style=""><b style="font-weight: 700">What you’ll need:</b></div><ol>  <li style="">3+ years of experience designing D2C digital products.</li>  <li style="">A stellar portfolio showcasing design process, problem-solving skills, and the ability to design for diverse platforms and form factors.</li>  <li style="">Expertise in user-centered design principles, design thinking, and design systems.</li>  <li style="">Excellent communication, collaboration, and interpersonal skills.</li>  <li style="">A demonstrated track record of working with teams that have shipped high-quality experiences.</li>  <li style="">Enthusiasm for learning and adapting to new technologies – a commitment to exploring the exciting world of AI is a fundamental part of our culture.</li></ol>

Product Designer 2

<div style="">ACKO is a product-tech company, launched in 2016, solving real-world problems for customers, starting with insurance. And as a customer-first organization serving the digitally-savvy, ACKO’s value proposition of ‘Welcome Change’ focuses on offerings that make insurance simple and hassle-free! With features such as zero commission, zero paperwork, instant renewal, same-day claim settlements, and app-based updates on claims, ACKO is a 'Welcome Change' from traditional insurers.<br><br>Having said that, we are not just another conventional insurance firm, or the people consulted solely for "claims”! Anchored in a tech-centric philosophy, ACKO’s approach fuels innovation, empowering us to develop comprehensive products that cater to every aspect of our customers' insurance requirements. And while we are at it, we put our Ackers at the heart of everything we do. We're not your typical 9-to-5 workplace; we're a vibrant and inclusive bunch of innovators and creators making sure every Acker’s idea matters, their voice is heard, and their growth is part of our mission.</div>